Privacy Policy

This policy covers personal information collected through the nachioem website, our inquiry form, and related email and WhatsApp conversations about NACHI bearing quotes and orders.

nachioem is a specialized NACHI bearing supplier serving distributors, repair shops, end-user plants and trading companies worldwide. Our site exists to answer bearing inquiries, so we keep data collection to the minimum that job requires.

We collect two types of information: the four fields you enter in our inquiry form, and basic technical data generated when you visit the site. We do not ask for passwords, payment card details, identity documents or dates of birth on this website.

2.1 Information you provide in the inquiry form

2.2 Basic visit data

When you browse the site, our server and analytics tools record standard technical data:

• IP address and approximate region
• Browser type, device type and operating system
• Pages viewed, time of visit and the referring page

We use your information only to answer your inquiry, check bearing models and handle your order. We do not sell it, and we do not add you to marketing lists without your request.

• Quotes

  Replying with prices and availability for the models you request.

• Model checks

  Confirming suffixes, clearance and cage options, or finding a replacement model.

• Order communication

  Order confirmation, packing, shipping updates and delivery follow-up.

We use visit data to keep the site working, fix errors and understand which pages buyers find useful.

We share your information only when we arrange shipment of your order, and only with the carrier handling it. Carriers receive the details needed to deliver, such as recipient name, contact number and delivery address.

We do not sell, rent or trade your information. We may disclose it if the law requires us to.

We use cookies to keep the site running and to measure traffic in aggregate. Cookies are small text files your browser stores; they do not contain your inquiry details.

• Essential cookies

  Needed for page loading, security and form submission. The site may not work correctly without them.

• Analytics cookies

  Show us how many visitors arrive, which pages they read and where they come from. We review this data in summary form, not to identify individual visitors.

You can block or delete cookies at any time in your browser settings. Blocking analytics cookies does not affect your ability to send an inquiry.

We store inquiry and order records with access limited to the staff handling your request, and keep them only as long as needed for quotes, orders and after-sales follow-up.

1. 6.1

   Limited access. Only team members who prepare quotes or process orders can view your details.

2. 6.2

   Encrypted connection. Form submissions travel over HTTPS between your browser and our site.

3. 6.3

   Purpose-bound retention. We keep records for order history and repeat purchases, and delete them on request where we have no legal reason to keep them.

4. 6.4

   No sensitive data. We never request payment card numbers, passwords or identity documents through this website.

No method of transmission over the internet is completely secure, but we take reasonable measures to protect your information.

You can ask to see, correct or delete the personal information we hold about you. Send your request to the email address in Section 09 and we will act on it.

• Access

  Request a copy of the information we hold about you.

• Correction

  Update an incorrect name, WhatsApp number or email address.

• Deletion

  Ask us to erase your inquiry and contact details.

You may also ask us to stop contacting you at any time. To protect your data, we may confirm your identity using the email or WhatsApp number on record before acting.

When we update this policy, we post the new version on this page and change the "Last updated" date at the top. Please check this page from time to time for the current version.